Terms and Conditions for Aussie Escapes Travel

Welcome to Aussie Escapes Travel. These Terms and Conditions govern your use of our services, including bespoke itinerary planning, group tour bookings, adventure travel packages, luxury and honeymoon tours, corporate travel management, visa and travel insurance assistance, cruise bookings, and accommodation sourcing. By using our services, you agree to comply with and be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Provided

Aussie Escapes Travel provides a comprehensive range of travel services including, but not limited to:

3. Booking and Payments

All bookings made through Aussie Escapes Travel are subject to the terms and conditions of the respective airlines, hotels, tour operators, and other third-party suppliers. A deposit may be required to confirm your booking, with the full balance typically due prior to departure or service commencement. Payment methods and specific deadlines will be communicated at the time of booking. Failure to make timely payments may result in the cancellation of your booking.

4. Cancellations and Refunds

Cancellation policies vary depending on the specific service and supplier. Details regarding cancellation fees and refund eligibility will be provided at the time of booking. It is highly recommended that you secure comprehensive travel insurance to cover unforeseen circumstances leading to cancellation.

5. Travel Insurance

Aussie Escapes Travel strongly recommends that all clients purchase comprehensive travel insurance at the time of booking to protect against unforeseen circumstances such as trip cancellation, interruption, medical emergencies, baggage loss, and other travel-related risks. While we can assist with securing travel insurance, the decision and responsibility for adequate coverage rest with the client.

6. Passports, Visas, and Health Requirements

It is the sole responsibility of the traveler to ensure that they hold valid passports, visas, and comply with all health requirements for the countries they intend to visit or transit through. Aussie Escapes Travel can provide general advice and assistance with visa applications, but we do not guarantee the issuance of visas, and any costs incurred due to denial of entry or visa issues are the traveler's responsibility.

7. Pricing and Surcharges

Prices quoted are subject to change until full payment is received. Aussie Escapes Travel reserves the right to impose surcharges for increases in transportation costs, taxes, government levies, or currency fluctuations. You will be notified of any such surcharges prior to final payment.

8. Limitation of Liability

Aussie Escapes Travel acts as an agent for various third-party suppliers (e.g., airlines, hotels, tour operators). We are not liable for any acts, omissions, or defaults of these third-party suppliers. We are not responsible for any loss, damage, injury, delay, or inconvenience caused by circumstances beyond our reasonable control, including but not limited to natural disasters, acts of war, terrorism, civil unrest, or industrial action.

9. Privacy Policy

Your privacy is important to us. We collect, use, and store your personal information in accordance with our Privacy Policy. By using our services, you consent to our collection and use of your personal information as described in our Privacy Policy.

10. Amendments to Terms

Aussie Escapes Travel reserves the right to amend these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our online platform. Your continued use of our services after any such amendments constitutes your acceptance of the revised Terms and Conditions.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Aussie Escapes Travel

15 / 22-26 Flinders Street,

Melbourne, VIC 3000,

Australia